Privacy Policy
Effective Date: January 1, 2008
(Updated January 1, 2025)
This Privacy Policy (“Policy”) explains how Clarendon Hills Music Academy LLC (“CHMA,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who visit our website, communicate with us, or otherwise engage with our services. This Policy applies to all personal information collected online and offline, including through our website at https://clarendonhillsmusicacademy.com, via SMS and email, or in person at our physical location at 1 Walker Ave, Clarendon Hills, IL 60514.
We are committed to safeguarding your privacy and complying with all applicable privacy laws and regulations, including but not limited to:
- The California Consumer Privacy Act (CCPA), as amended by the CPRA
- The General Data Protection Regulation (GDPR) and UK GDPR
- The Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- Other state, federal, and international privacy and data protection laws
1. INFORMATION WE COLLECT
Information You Provide Directly: We collect the following personal information when you:
- Fill out forms on our website
- Sign up for lessons or programs
- Communicate with us via phone, SMS, email, or in person
- Participate in surveys, promotions, or events
- Make a payment or engage with our services
This may include:
- Full name
- Email address
- Phone number (including mobile numbers)
- Physical address
- Payment information (processed via secure third-party processors; we do not store payment data)
- Communications preferences and history
- Information about your child (if enrolling a minor)
Information Collected Automatically: When you visit our website or interact with our emails and SMS, we may automatically collect:
- IP address
- Browser and device type
- Operating system
- Pages viewed and time spent on site
- Click-through rates, session activity
- Geolocation data (approximate)
Technologies used include cookies, pixels, tracking scripts, and similar tools.
Information from Third Parties: We may receive additional data from marketing partners, analytics services, or advertising platforms. This may include demographic data, prior purchases, or engagement patterns.
2. HOW WE USE YOUR INFORMATION
We use personal data for the following purposes:
- To deliver our services and programs to you or your child
- To provide customer service and respond to inquiries
- To send transactional communications such as confirmations or reminders
- To send promotional emails and SMS (with consent)
- To personalize and improve your website experience
- For internal analytics, reporting, and performance improvement
- To detect and prevent fraud or abuse
- To comply with applicable legal obligations and regulatory requirements
3. LEGAL BASES FOR PROCESSING (FOR EEA/UK RESIDENTS)
Under GDPR, we process your information under the following legal bases:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests (e.g., business improvement, fraud prevention)
4. DISCLOSURE OF YOUR INFORMATION
We may share your information with:
- Service providers (e.g., Constant Contact, website hosts, payment processors)
- Analytics and marketing partners (e.g., Google Analytics, Meta/Facebook Ads)
- Legal authorities as required by law or to enforce our rights
- Business successors in the event of a merger or asset transfer
- Other third parties with your explicit consent
We do not sell your personal data for monetary gain.
5. DIGITAL ADVERTISING & ANALYTICS
We work with third parties that collect information using cookies and similar tools. We and our partners may use this data for:
- Interest-based advertising
- Website performance improvement
- Cross-device tracking
You may opt out of targeted ads via:
You can also manage cookies via your browser settings.
We use Google Analytics. Learn more at: www.google.com/policies/privacy/partners/
To opt out: tools.google.com/dlpage/gaoptout
6. EMAIL AND SMS COMMUNICATIONS
By providing your mobile number and/or email address, you consent to receive promotional and transactional communications from CHMA.
Email Opt-Out: Click “Unsubscribe” in any marketing email. Transactional emails will continue regardless of subscription status.
SMS Opt-Out: Text STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any CHMA text message.
To comply with 10DLC regulations, all text messages are sent from a registered number.
Our Mobile Messaging Terms and Conditions are available at: https://clarendonhillsmusicacademy.com/sms-terms
7. CHILDREN'S PRIVACY
We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe we have collected such data inadvertently, please contact us immediately.
8. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Object to certain processing
- Withdraw consent
- Lodge a complaint with a regulatory authority
To exercise your rights, please contact us using the information below.
9. DATA RETENTION
We retain your personal information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.
10. SECURITY
We implement reasonable physical, technical, and administrative safeguards to protect your personal data. However, no system is completely secure. Use caution when sharing personal information online.
11. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, please note that your information may be processed in the U.S. where privacy laws may differ.
12. CHANGES TO THIS POLICY
We may update this Policy from time to time. Changes will be posted on this page and take effect immediately upon posting.
13. CONTACT US
If you have questions about this Policy or your data, please contact us:
Clarendon Hills Music Academy LLC
1 Walker Ave
Clarendon Hills, IL 60514
Phone: (630) 915-8533
Email Contact Form: https://clarendonhillsmusicacademy.com/contact/